How IHQPS collects, uses, and protects personal data in accordance with international data protection principles.
The data controller for your personal information is the International Institute for Healthcare Quality and Patient Safety (IHQPS), operated by [FULL LEGAL ENTITY NAME REQUIRED].
For data protection enquiries, contact us at privacy@ihqps.org or via our Contact Us page.
We process the following categories of data: identification details (name, title), contact details (email, phone), professional background, payment metadata, assessment data, and technical usage data.
Your data is processed for: delivering educational programs, managing credential applications and verification, processing payments, responding to enquiries, and maintaining institutional security.
We process data based on: your consent, the performance of a contract (program registration), compliance with legal obligations, and our legitimate interests in operating the institute securely.
Data regarding your enrollment, progress, assessment submissions, and completion records is retained to issue certificates and maintain academic integrity.
If you earn a credential, your name, credential title, ID, issue/expiry dates, and status are stored securely to facilitate the public verification process.
IHQPS does not store full credit card numbers. Payment processing is handled by PCI-compliant third-party gateways. We retain transaction metadata (e.g., invoices) for accounting and tax purposes.
Data generated through your use of the Learner Portal, including login times, IP addresses, and activity logs, is processed to provide access and ensure system security.
Data submitted via organizational enquiry forms is used to scope and propose tailored learning solutions for healthcare institutions.
To ensure trust and transparency, specific credential data (Holder Name, Credential Title, ID, Dates, Status) is published as search results on our public Verification Portal. Sensitive personal data is never displayed publicly.
We use third-party service providers (e.g., LMS hosting, email delivery, payment gateways) who act as data processors under strict contractual agreements.
As an internationally accessible institute, your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Personal data is retained only as long as necessary to fulfill the purposes outlined, or as required by law. Credential records are retained indefinitely to maintain historical verification capability.
We implement appropriate technical and organizational measures (e.g., encryption, access controls, regular audits) to protect your data against unauthorized access or disclosure.
Subject to applicable law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability.
To request correction or deletion of your data, please contact privacy@ihqps.org. Note that deletion may affect your ability to use our services or maintain active credentials.
IHQPS services are intended for adult professionals. We do not knowingly collect data from individuals under 18 years of age.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority, or contact us first to resolve the issue.
We may update this policy to reflect changes in our practices or legal requirements. The "last updated" date at the bottom of this page indicates the latest revision.
Last updated: [Date of Publication]